If an order is placed before 9AM, Monday to Thursday, we guarantee that it will leave the building the same day. If it is placed after this time, we do our best to turn it around, however, we can't guarantee this. In which case, it may not leave the building until the following working day.
All of our coffee is packaged the day it is roasted and then flushed with nitrogen gas to remove the oxygen. This gives them an unopened shelf life of 6 months. As such, we recommend holding a buffer of stock to ensure you always have coffee.
Our shipping rates are based on weight to be as fair as possible;
Orders are shipped with UPS and you’ll receive a tracking number in the order shipping notification email. At the moment we’re experiencing that shipments are sometimes taking a little longer to work through the courier system, so please factor this into your ordering.
Any 'rush orders' that require couriers or express delivery will be charged to the customer.