Orders & Delivery
Roastery Operations and Shipping
The roastery operates and ships orders Monday to Friday, with roasting occurring Monday to Thursday (excluding Bank Holidays).Order Placement and Shipping Schedule
The roastery operates and ships orders Monday to Friday, with roasting occurring Monday to Thursday (excluding Bank Holidays).Order Placement and Shipping Schedule
- Same Day Shipping: To guarantee that an order is shipped the same day, it must be placed by 9AM on the same working day, Monday to Thursday.
- Roasting Schedule: We roast Monday through Thursday. To ensure your order is shipped within the same week, it must be placed by 9AM on Thursday.
- Late Orders: If you miss the cut-off time, we will make every effort to ship your order, but this cannot be guaranteed. Therefore, orders placed after 9AM on Thursday may shipped the following Monday.
All of our coffee is packaged the day it is roasted and then flushed with nitrogen gas to remove the oxygen. This gives them an unopened shelf life of 6 months. As such, we recommend holding a buffer of stock to ensure you always have coffee.
Shipping Method and Delivery Time
- Shipping Carrier: All orders are dispatched via UPS Standard.
- Delivery Time: Please allow up to two business days for shipments to be delivered to account for potential delays.
Our shipping rates are based on weight to be as fair as possible;
0-19kg: £10
20kg + : Free
Any 'rush orders' that require couriers or express delivery will be charged to the customer.